1. How long does shipping take? 

ANSWER: We try ship your order within 4 working days. 

2. Do you ship outside of the United Kingdom? 

ANSWER: Yes! We have worldwide shipping. 

3. How much does postage cost?

ANSWER: The cost varies depending on which country you live in. However, if you do not live in the United Kingdom, the costings might be higher due to living further away. 

4. When do you get New Stock in? 

ANSWER: We try get New Stock in every month! 

5. Are your products Ethically Sourced? 

ANSWER: All of our products are supplied Ethically including candles/wax melts. The candles/wax melts that we offer, is all handmade using Soy Wax which is a more natural wax meaning that it's less harmful to the environment and less hot when making.  

6. How do I know if my crystals are not real? 

ANSWER: On our Facebook Group (The Mystic Fae) we have a Workshop done on helping spot fakes with lots of information to help you know if your crystals are fake/real. 

7. How do I contact you? 

ANSWER: You can Contact Us on one of our Social Media Accounts linked on the home page of our website. We also have a Phone Number where if you have any enquiries you can give us a phone. (07359 270501). Our email is also attached to the website. (themysticfae@gmail.com). 

8.Where are you based? 

ANSWER: Scotland, United Kingdom. 

9. What services do you offer? 

ANSWER: We have a Service Page on our website that shows you all of the services that we offer including the price of each one. If you would like to book a service with us, please email The Mystic Fae at 'themysticfae@gmail.com'. We also have an Online Booking system. 

10. What businesses are apart of The Mystic Fae? 

ANSWER:  The Mystic Witch, Chloe Alyssa, & Scented Aroma.  

11. What is 'The Mystic Fae'? 

ANSWER: The Mystic Fae is a family ran Spiritual Company with three businesses under it.  We provide Spiritual Services including Selling Crystals, Offering Readings, Selling our own Oracle Cards, Etc. 

12. Who is 'Chloe Alyssa'? 

ANSWER: Chloe Alyssa is a Spiritual Business under 'The Mystic Fae'. We spread Positivity and help Guide you with your spiritual journey. We offer multiple Services including Selling Crystals. Chloe Alyssa is also a Pastel/Light coloured themed business with lots of products which are a Pastel/Light colour. 

13. Who is 'The Mystic Witch'?

ANSWER: The Mystic Witch is a Spiritual Business which is apart of 'The Mystic Fae' where we sell Witchy themed products. 

14. Who is 'Scented Aroma'? 

ANSWER: Scented Aroma is a candle/wax melts business which is apart of The Mystic Fae. All products that we sell are handmade.